PLEASE NOTE : To begin with we always advise to watch the Tutorial Videos as they explain how the software works and what you can expect from Ad Ignition and the Members Area as a whole.
The very first time you use the Design Suite it will take a couple of seconds (maybe a little longer depending on your connection) to display all the Ad Templates. Just give it a little time for all the data/images to be pulled in and displayed in your browser.
Don't worry about this - it's perfectly normal for first time users.
This is because these image files are quite big and it takes a few seconds for your browser to display them but after they have loaded once they will be saved in your Browsers Cache and will load super fast from then on :)